ONLINE PORTAL
-
PAY RENT
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
-
SEAMLESS COMMUNICATION
Send communication directly to our office.
-
MAINTENANCE REQUESTS
Quickly submit maintenance requests that go into our maintenance queue.
-
RENTERS INSURANCE
Easily submit proof of insurance coverage or purchase a policy, right from your portal.
emergency maintenance services
What is an Emergency?
If you experience one of the following, just call the office phone number and follow the prompts for Emergency Maintenance. Your message will be delivered to the On-Call Maintenance team member.
ELECTRICAL
Any major electrical problem or power outage
NO POWER
No power to your stove and/or refrigerator
WATER LEAKS
Any water leaks that cannot be contained in a bucket until the next business morning or any water leak that may be causing structural damage.
SEWERS
Any major sewer back-ups or non-working toilet in an apartment having only one bathroom
NO AIR/HEAT
No air-conditioning when outside temperature is over 80 degrees. No heat when outside temperature is under 50 degrees. Please note that AC work cannot be performed on air conditioners in rain, lightning or at night.
*If your problem is not listed above, please submit a Maintenance Request online in the Resident Login portal, or leave a message in the General Maintenance mailbox. We will happily address all other service calls during normal business hours.
LOCK OUTS
Lock outs are NOT considered an Emergency. However, we do provide a lock out service during normal business hours and non-business hours if applicable.